A simple thank you goes a long way, especially at the “Most Magical Place on Earth.” This World Compliment Day, Disney is celebrating a major milestone as guests have officially surpassed 3 million Mobile Cast Compliments through the company’s official apps.
The feature, found in both the My Disney Experience and Disneyland apps, gives visitors a quick way to recognize workers who go out of their way to make a trip special. These digital shout-outs are more than just data points. For the employees who receive them, they serve as a lasting reminder that their hard work is noticed.
Charm Lerario Kilimanjaro Safari Guide Walt Disney World
Angel Flores Kilimanjaro Safari Guide Walt Disney World
The Faces Behind the Magic
While thousands of employees receive praise daily, a few names consistently rise to the top of the list. At Walt Disney World, Kilimanjaro Safaris guides Charm and Angel are two of the most recognized.
Charm focuses on the small interactions. She finds that a quick chat about a giraffe or answering a child’s question about animals can be the highlight of a guest’s morning. She says these compliments remind her that even brief moments matter.
Angel takes a similar approach by reading the energy of his safari vehicle. He tries to meet guests where they are, whether they want a high-energy adventure or a quiet escape. He noted that he doesn’t focus on the number of compliments he gets, but rather the smiles and laughs he sees on the savanna.
On the West Coast, a photographer named Luis holds the title of the most-complimented cast member at Disneyland Resort. Luis treats every photo op like an adventure. He says his secret is putting himself in the guest’s shoes and trying to capture the kind of memories he would want for his own children.
A Personal Touch at Animal Kingdom
These interactions happen everywhere, often when you least expect them. Our team at Fantasy Land News recently experienced this firsthand at Disney World. While we were taking photos of a Gary De’Snake sipper from Disneyland, a cast member stopped to chat with us.
He asked if we had seen the new Zootopia show at Animal Kingdom and ended the conversation by handing us an autograph from Nick and Judy. It was a small, unprompted gesture that immediately brightened our day and prompted us to send a compliment through the app.
How to Send Your Own Recognition
If someone makes your day better during a Disney vacation, you can recognize them in seconds. The process is straightforward and ensures the worker gets the credit they deserve.
- Open the My Disney Experience or Disneyland app.
- Scroll to the bottom of the main menu.
- Select the Cast Compliment button.
- Choose a reason for the compliment from the list.
- Enter the cast member’s first name and their hometown.
Double-check the spelling of the name and hometown on their name tag. This ensures the message reaches the right person and their leadership team. While Disney recently highlighted these stories for Global Recognition Week, the tool is open every day of the year.
